Frequently Asked Questions

South East Asian Raw Hair is 100% unprocessed hair sourced directly from donors in Southeast Asia. It's known for its natural luster, durability, and ability to hold styles beautifully.

All wigs are measured by circumference only, in sizes Small (21.5 inches), Medium (22.5 inches) and Large (23.5 inches).

HOW TO MEASURE THE CIRCUMFERENCE: Use a measurement tape, start at the front of the forehead, wrap around behind your ear, nape of neck and up behind the other ear to meet back where you started to measure the circumference of your head.

Your wig will be recreated as closely as possible. However, because each unit is individually hand-colored, slight variations in color placement, tone, dimension, and overall appearance may occur.

Custom color is part of what makes each Rebellious Couture unit unique. No two wigs are colored exactly the same. Because our units are made with raw hair, the natural starting base can range from different shades of brown. This means the final color may have slight variations in tone or dimension from the wig shown in the photo.

Our goal is always to maintain the overall look, color concept, and placement shown in the photos while preserving the custom nature of your unit. Your wig will not be a completely different design, but it may have its own slight variations that make it uniquely yours.

With proper care, our raw Southeast Asian hair can last 3-5 years or longer. The longevity depends on how well you maintain and care for your unit.

Our wigs do not go by density. Crafted with top quality extensions, each unit is made with Raw Southeast Asian hair. Lengths 14" - 22" wigs are made with 3 Bundles of the same length and Lengths 24" is made with 4 Bundles of the same length.

Longer hair requires more materials and additional labor to create. The price reflects the amount of 100% Southeast Asian Raw hair used and the craftsmanship involved in creating your custom unit.

Ready to Ship wigs are processed & shipped out in 1-3 business days from order being placed. 

Create Your Own Unit take 7 - 21 business days to be processed. Once your order is ready to ship, your tracking number will be sent to the email address provided at checkout. 

Orders are not processed on Sundays, Saturdays, or holidays.

If you have a special occasion that you would like to wear your unit on, we recommend placing your order ahead of time to avoid any unexpected delays (inclement weather, holidays, carrier delays, etc.) that may be out of our control. Rebellious Couture is not responsible for any lost/stolen or damage packages.

Standard shipping takes 3-5 business days within the US. Expedited shipping options are available at checkout for faster delivery.

Because each unit is custom-made to your specifications, we cannot accept cancellations once production has begun.

After 8 hours from the time your order is placed, no changes can be made. This includes 

• Length
• Color
• Cap Size
• Customizations

Due to the custom nature of our products, we do not accept returns. However, if there's a defect or issue with your unit, please contact us within 48 hours of delivery and we'll work to resolve it.

Email: info@rebelliouscouture.org

We recommend using Olaplex shampoo & conditioner. Wash hair twice a month, washing it daily can strip the luster from the hair. Air dry for best results.

Be sure to use heat protectant when styling, we recommend using Olive Oil 2-N-1 Heat Defense & Shine Mist. For color hair, do not use heat over 400 degrees as it can strip the color from your hair.

If you’re someone who doesn’t have the time to maintenance your unit, we do offer Wig Maintenance services.

Detailed care instructions are included with every order.

Yes! Our raw hair can be heat styled just, we recommend using a heat protectant and keeping temperatures below 400°F to maintain the hair's integrity.

Yes! We offer flexible payment plans through Shop Pay and Afterpay. You can split your purchase into installments at checkout.

Email: info@rebelliouscouture.org

Business Hours: 9:00am - 6:00pm EST

We'll get back to you within 24 - 48 business hours.