Refund policy

At Rebellious Couture, we take pride in providing high-quality wigs. Due to the nature of our products, please carefully read the following before placing your order.

All orders are final sale and nonrefundable. Because items are made specifically for the individual buyer, they cannot be returned, exchanged, or canceled once production has begun.

Order Changes

After 8 hours from the time your order is placed, no changes can be made. This includes 

• Length
• Color
• Cap Size
• Customizations

We will do our best to accommodate changes requested within that window, but changes cannot be guaranteed once processing has begun.

Incorrect or Defective Items
If you receive an incorrect or defective item, you must contact us by email within 48 hours of delivery. Your email must include:

• Proof of Purchase
  
• Your order number
  
• A description of the issue
  
• Clear photos showing the defect or incorrect item
  

Once reviewed, we will determine whether the item qualifies for a replacement, store credit, or other resolution.